Barclays customer experience director Clive Grinyer gave a talk at the Festival of Marketing in London looking at how organisations can use design to improve their customer experience.
Shortlisted Electrolux Design Lab projects include concepts to make carrots taste like steak and a hologram-based game that allows cooks to become “hunter-gatherers”.
As Chancellor George Osborne announces a VAT cut for the Design Museum, we ask him about Government support for the design industry.
The designs are the result of a collaboration between Chauhan Studio, ustwo and The Chase.
We take a look at some of the defining projects by the consultancy which kickstarted the careers of Jonathan Ive, Martin Darbyshire, and Clive Grinyer.