… and the emphasis is certain to be on visitor experience

I would expect the shift towards interactive exhibits and environments to continue apace in the museum and gallery world (Voxpop, DW 3 July), as more museums and galleries – even the more conservative institutions – acknowledge the need to place the emphasis on visitor experience rather than on the artefacts themselves.

Play, expression, creativity and the importance of kinaesthetic learning are increasingly being accepted as key factors in telling meaningful stories that people can identify with in galleries and museums, and it is these principles – rather than objects in glass cases – that are likely to lead the way forward.

Mickey Stretton, All of Us, London EC1

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