…but pilots new facia design

Minale Tattersfield & Partners has created a facia for NatWest’s new self-service bank, which will be piloted in Swindon from 24 April.

Minale Tattersfield & Partners has created a facia for NatWest’s new self-service bank, which will be piloted in Swindon from 24 April. The store’s interiors have been created by the client’s in-house team and London group Margery Craig Associates.

NatWest head of representation development Paul Wilkinson says the new facia is similar to the bank’s existing high street design. The words “self-service plus” have been woven into the traditional facia and the colours reworked slightly.

The interiors are an evolution of earlier pilot stores opened at the end of last year in Cheltenham and Kingston upon Thames. These were also designed by Margery Craig Associates and the bank’s in-house design team.

The pilot will be NatWest’s first 24-hour branch, with two staff during business hours and unmanned the rest of the time.

“[The new branch] will be fully tested for effectiveness, efficiency and customer reaction. We will take the project on from there,” says Wilkinson. A second branch will open in Fulham in May.

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