HM&K revamps M&S finance

Marks & Spencer is opening redesigned Financial Services Centres, created by Hosker Moore & Kent, in existing stores.

The consultancy replaces Revolution, which worked on M&S Financial Services for Chester and Warrington stores. The move signifies the end of Revolution’s activity in retail design. The consultancy closed its interiors division in order to focus more heavily on “building brands which flourish in the new economy”, says a Revolution spokeswoman.

A spokesman for M&S Financial Services says that Hosker Moore & Kent was appointed following a recent pitch.

Hosker Moore & Kent has done consultancy work for the retailer, but it is the first time it has done any retail design for M&S.

The consultancy’s brief is to update and rebrand the designs of the Financial Services Centres at Marks & Spencer stores in Fosse Park, Leicester, and London’s Kensington. The group is also working on self-service areas for stores without dedicated centres.

Hosker Moore & Kent partner Peter Kent says: “Financial Services is a very successful part of M&S’s business, but that success was not really mirrored by its presence in the store. We wanted to create something much more approachable, to take the mystery out of financial services.”

He says the centres will be given a brand new look in line with the wider M&S rebranding. The Fosse Park centre opens at the start of June.