One way to help your client to help himself

Next time you agree to meet a client a long way from home, it could be worth bearing in mind the recent experience of Fishburn Hedges’ Michael Slater and co.

Wanting to give a good impression, they agreed to switch a client meeting from London to Leeds.

After a journey so dreadful that Slater now longs for the good old days of British Rail, the team finally arrived in Leeds for its 11am meeting, at 2pm.

By the looks of things, the client had just finished a rather long lunch and appeared to have difficulty concentrating on the presentation, says Slater.

In fact, it would not be inappropriate to say that he appeared somewhat tired and emotional – which could explain why he nearly fell off his chair.

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