Boots Chemist sees customer numbers fall

The number of customers visiting Boots the Chemists stores fell by 2.9 per cent in the year to 30 September, despite a £45m investment in store improvement, featuring design work from its Creative Hub of consultancies. Profits fell by 10 per cent, although half-year profits were around £10m ahead of analyst expectations.

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What we loved at Milan Design Week 2018

From a fully functional American diner through to Google’s unnerving house showing how technology has taken over our lives, we round up our favourites from this year’s Italian design festival.