Darling endorsement boosts Public Services by Design

Delivery of the Design Council and the Department for Innovation, Universities & Skills’ Public Services by Design initiative is being accelerated after Chancellor of the Exchequer Alistair Darling endorsed the use of design in public services.

Darling made the statement in the Treasury’s Operational Efficiency Report, which was published last week in conjunction with the Budget.

Darling highlighted the need to ‘build a legacy of innovative design thinking and skills’ across the public sector.

He also urged local and central Government to improve outcomes and efficiency in public services by using design.

Emily Thomas, leader of the Design Council’s Public Services Programme, says the council is now looking at ways to accelerate the national rollout of the project.

Public Services by Design was launched last November, and aims to team up consultancies with public services providers to improve public service delivery

DIUS put forward an initial £200 000 to support the programme, and pilot schemes are currently under way.

Thomas says, ‘The Government has realised that efficiency doesn’t have to be delivered through cuts, but can be achieved through delivering more effective services.’

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