There has been much coverage in Design Week, most recently in the article A year of living hopefully (News Analysis, DW 1 May) on the patchiness of Business Link’s service.
My own experience of Hackney Business Link/London City Partners has been excellent. There has been a lot of work involved on my part, but I would expect no less from working with a consultant.
Design is (or should be) a proactive profession. If the profession feels that there are gaps in the advisory service, it has the analytical, strategic and communication skills to do something about it.