The new intranet is based on a social networking model, and is available to all staff working across John Lewis and Waitrose.
It aims to help support staff from all departments in their work, whether their role is office or store-based.
Rufus Leonard initially undertook research to look into the habits of John Lewis partners. It then created a single intranet to be used by all partners, with different colour and imagery to differentiate between audiences depending on their job role and the store they work in.
Findings were used to create a new system with targeted content, as well as improved structure, navigation and design, according to Rufus Leonard.
Darrel Worthington, director of technology at Rufus Leonard says that the new platform will help ‘bring disparately located colleagues together for projects’.
He says, ‘A fundamental part of the improved productivity social intranets drive is the speed with which they enable colleagues to come to a consensus it enables real-time decisions no matter how many parties are involved across how continents.
‘They essentially break down company silos and facilitate easier sharing of ideas, documents and support’.
The intranet content is accessible from mobile and tablet devices.