Service design – taking the guesswork out of behaviour change
Capita’s Joel Bailey looks at how service design helps improve user experiences.
My latest articles
Latest articles
What’s driving so many car brands to redesign their identity?
As Vauxhall becomes the latest car brand to reveal a flat logo, designers discuss why so many marques are opting for pared-back identities.
DesignStudio wants its AO brand refresh to raise smile with customers
Alongside a custom typeface, the new look for the online electrical retailer also includes a rethought colour palette, and a redrawn smile logo.
Design Council seeks new CEO as Sarah Weir steps down
Weir was in the role for three and a half year and tells Design Week that she hopes her successor will not be one of the “usual suspects”.
First look: designing the IWM’s exhibition on the lives of refugees
The show, designed by Nissen Richards Studio aims to tell “the wider story of displacement alongside individuals’ narratives”.
