Speak to the hand ’cause the brand ain’t listening

Whoever does the EasyJet branding must have a sense of humour. Regular travellers will know the disclaimer at the top of their flight confirmations – ‘Please do not reply to this e-mail address as all responses are directed to an unattended mailbox and will not receive a response’. But did you spot the address from whence it comes? Blackhole@easyjet.com. Cute.

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