‘Can’t help, not won’t help’ with fee queries

Well done, you’ve found another stick to beat us with.

We’ve carried out an inquisition here at Saffron Hill, but can’t find out who was guilty of referring the alleged calls to you (Diary, DW 4 September). We are legally not allowed to give advice to members on fees or rates of pay, as it would be in contravention of the Restrictive Trade Practices Act, which has been in force since 1976. We do, however, periodically refer them to published articles, including those in Design Week.

Perhaps that’s what’s happened and someone at your end misunderstood the query?

In any case, we always do our best to serve our membership, and the design industry.

Adrianne LeMan

President

Chartered Society of Designers

London EC1