Factory Design created…

Factory Design created the galley area of British Airways’ business-class Club World offer, relaunched following a £100m investment last week. The consultancy’s work on the restaurant, which has become self-service, was based on concepts by Winkreative. ‘One of the main challenges was to take a relatively small and impersonal vestibule space and create an area that business-class customers can feel comfortable in,’ says Factory Design partner Adam White.