An illustrated call-centre, by Frost
Australian consultancy Frost has worked on the interiors for Commonwealth Bank’s Melbourne call-centre, in a bid to ‘inspire’ staff working on intense, monotonous tasks.
Frost’s environments team worked with interiors consultancy Davenport Campbell on the project, which involved creating wayfinding and graphics across seven floors.
The design sees the floor-plans broken up, with work areas referencing urban freeways and break-out spaces referencing nature.
Frost says signage is based on ‘iconic Melbourne architecture’ and uses street and area names from around the city.
New York-based illustrator James Gulliver Hancock created detailed graphics for the interiors.
Frost says, ‘Hidden pockets of quirky detail were incorporated at a micro-scale, as a cheeky nod to the city’s laneways, where there is always something new to discover.’
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