NS Design will ‘play Santa’ by offering its services for free on19 December, in the hope of meeting potential clients. What is the most successful strategy for attracting new business you have used?

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Our business is about long-term relationships. It’s about developing a mutual understanding between client and consultancy. The best way to achieve this is by spending time together away from a meeting room. This month, we have collaborated with our consultancy partners to open Kin, a ‘pop-up shop’ in London’s Kingly Court showcasing the work of young artists. A programme of events will give us a chance to spend time with clients, while giving them the chance to view the artists’ work.
Jonathan Cummings, Director, Start Creative

In a word, referrals, and especially from our arts clients. The London Women’s Clinic, Maggie’s Centres and some of our highest-profile wins have resulted from someone admiring our work at an event. But as the Christmas party season gets into full swing, don’t forget to get your neighbours in for a glass or three. Amazingly, most of our longest-standing property and finance clients can be traced back to the chap I lived next door to when we started out 24 years ago. Cheers.
Jack Pearce, Joint creative director, Silk Pearce

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